Nicola graduated with an honours degree in Interior Architecture from Edinburgh Napier University in 2012.
Nicola joined Albany Lettings as Branch Manager with a wealth of property management experience and a natural flair for developing and sustaining relationships.
Nicola has been an integral part of the company's success with her can- do attitude and her extensive knowledge of the industry. Nicola's gives the utmost care to our clients and can be trusted to carry out any task to an impeccable level. Nicola is responsible for the office performance and retaining our A class team. Nicola has had exposure to all roles within property lettings and management and is able to develop her team to a high standard. If you haven't already had the pleasure of dealing with Nicola then please reach out to her and she is always there to help.
Nicola has successfully completed her LETWELL accredited course which was one of the first courses available for letting agents.
Daniel joined Albany Lettings with an abundance of customer service experience.
His ability to effectively troubleshoot problems and approach every issue in a proactive manner has helped him excel so well within his role and also within the company.
Daniel initially joined to process all compliance matters but quickly progressed onto property management. Daniel is now our Assistant Manager and supports Nicola in managing the office, processing client accounts and mentoring the property managers.
Daniel has successfully completed the NFoPP Residential Lettings and Property Management Level 6 award and is taking seniority in his stride.
Bethany joined Albany Lettings and has excelled in her role from the start.
With already having experience in the property industry, Bethany hit the ground running and is responsible for Albany's super efficient letting service.
Bethany's friendly, helpful attitude means that we get the best tenants for our landlord and retain many of them on a long term basis. She is our viewing queen and always gets such positive feedback from everyone she comes in contact with.
Bethany is currently working towards completing her ARLA exams, NFoPP Residential Lettings and Property Management Level 6, which will only add to her knowledge of the industry.
Bruce is our newest team member. Bruce possesses plenty of passion for property and it was his enthusiasm that helped him secure a role within Albany Lettings.
Bruce is responsible for inspections of our properties throughout the year to ensure both our tenants and landlords are satisfied with the condition. Bruce also handles maintenance requests, checking tenants in and out and ensuring property compliance is maintained. Bruce's helpful and proactive attitude has allowed him to foster excellent relationships with our tenants and landlords.
Bruce is currently working towards completing his ARLA exams, NFoPP Residential Lettings and Property Management Level 6, which will only add to his growing knowledge of the industry.