Property management is our passion.
It's imperative that our landlords feel safe leaving their property in our hands. All of our branches are made up of a small group of property management gurus. Our teams are kept small so that you get to know and trust each agent. In each branch you will have;
Our branches are constantly discussing property news and new experiences so that we can advise on all areas.
We practice what we preach and offer a personalised management package to our landlords.
All of our services are done in house so that we can personally verify the references and reports. At Albany Lettings, we want to be fully involved right from the first viewing with the tenant all the way to receiving their keys back at the end of tenancy.
We don't outsource the vital parts of our service so nothing can be lost in translation.
We want to make managing a tenancy easier and more efficient, which is why everything can be logged online.
Our landlord valuation tool is now available, where our staff can give you rental advice to ensure you're equipped with all the information before proceeding with the let of your property.
Our terms and leases can be sent and signed remotely to get the agreement finalised, allowing us to get tenants in quicker - limiting any void period on your property.
We pride ourselves on how our properties are displayed. There is nothing worse than a hidden gem being advertised with dark, grainy photos.
Lettings is a competitive game and in this instance, properties are judged by their cover. We advertise our properties with wide-angled photos, video walk throughs and a detailed description to give your property the best chance of securing an excellent tenant at market value.
Our viewings can be carried out in the evening to cater for those who work during the day.
Our tenants can log maintenance online, even when the office is closed so that nothing is missed.
Many maintenance issues can be intercepted without the need for sending out a contractor, saving you as the landlord, a call out charge. We know emergency situations aren't fond of presenting themselves during working hours, so we provide out of hours emergency contacts.
Our managed landlords and tenants are provided with an emergency contact number to ring should they need to report something urgent.
We understand that even though we manage your property, you're still in the driving seat.
We will advise on any issue reported and work in the background so you can make an informed decision.
We do not authorise any additional costs on to your account unless agreed, so you know what to expect each month. Each branch has a select group of suppliers that we know can provide an excellent service at competitive prices.
Whether it be a gutter clean or a full property refurb, we've got you covered.
Disputes are inevitable in property management.
Perceptions of clean and tidy can vary and the condition of a property when handed over can become a distant memory 12 months down the line.
At Albany Lettings, we understand the importance of accurate inspection reports to prove how the property was received and returned. We provide in-depth photographic inspection reports to clearly show if the condition of the property has been maintained. Deposit disputes are time consuming, complex cases where you need to know what you have the right to charge for and what can be considered fair wear and tear.
Our managing agents are experienced in judging deposit returns to help with the expected costs at the end of the tenancy to achieve a fair outcome.
It's no surprise that more and more red tape is appearing for residential lettings.
Our managers and senior staff are all ARLA qualified so that we can ensure you are compliant as a landlord. We strive to help landlord's understand that managing a tenancy is so much more than being "handy around the house".
Although handling maintenance is an important factor of property management, we cannot stress enough the need to be educated in current rental legislation so that you don't breach any regulations or the tenancy agreement.
Letting Albany Lettings manage your property will give you peace of mind that we are here to protect you and your property.